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Need to return something? Please read everything carefully before printing your return label out. Once you do, you agree to all of our terms.

 

All international orders are final sale and cannot be returned! Please email us for any sizing help, we're always here!

We do not accept exchanges! Only returns for a refund. You are responsible for reordering your item. 

Our U.S. policy lasts 20 days. If more than 20 days have gone by since your purchase, unfortunately, we can’t offer you a refund.

To be eligible for a return, your item must be unused and in the same condition that you received it. All tags must still be attached. We hold the right to refuse any returned item.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your refund card or original method of payment, within a few days.

If for any reason you do not use our return label below and send it back to our address yourself: we are not responsible for it. The only way to return is by using our system. Everything is tracked and that is how you get your refund back. We are not responsible for any lost returns if you used your own label. 

  

Common questions:

*Are your returns free?

Please keep in mind that the return labels are not free. The system you are using to print out our label is connected with USPS and as soon as you print it, it purchases a label. Once we receive your return and we are ready to refund you, this amount will then be deducted from the refund amount. 

*This item ____ costs ____ why did I only get back $____?

For example, if you are returning a pair of pants and it's priced at $52 on the website but you used a 50% off discount to purchase it along with other items, you did not pay $52 and you will not be getting that back. The discount is automatically deducted from all of the items you paid for equally, and then the return label is deducted as well. Example photo:

 

 

 

 

Ready to make a return?

Follow these steps to receive your shipping label.

Make sure to enter your correct order # and correct items you wish to return, you have one time to do this! 

 

 

Love, 

Cry Baby